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物流TAPA認(rèn)證投訴調(diào)查及解決，TAPA認(rèn)證費(fèi)用參考 

概述：TAPA認(rèn)證公司，TAPA認(rèn)證條件，TAPA認(rèn)證標(biāo)準(zhǔn)

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 Audit Follow Up Corrective Action / SCAR If FSR requirements are not met, as discovered during the audit, the AA submits a Security Corrective Action Requirement (SCAR) to the relevant LSP/Applicant. The LSP/Applicant shall respond to the AA within ten (10) business days, documenting the action to be taken and the date the action will be completed. SCAR completion dates may be negotiated between the AA and the LSP/Applicant. However, unless the Regional TAPA Waiver Committee approves a waiver, corrective action implementation shall not exceed sixty (60) days from notification to the LSP/Applicant. In all cases, the LSP/Applicant shall submit progress updates/reports on all outstanding SCARs to the AA. Any SCAR not completed before its due date shall be escalated by the LSP’s/Applicant’s Security Representative to the LSP’s/Applicant’s Management. The reason(s) for noncompliance shall be documented and communicated to the AA. LSP’s/Applicant’s failure to address a SCAR may result in the withholding of the TAPA certification. The LSP/Applicant has the right to appeal directly to TAPA if the certification is withheld. TAPA shall arbitrate the dispute between the LSP/Applicant and the AA and retains the right to issue a binding resolution to the dispute. Note: It is not necessary for the AA to re-audit the facility in order to close a SCAR. Evidence of SCAR closure (i.e., achieving compliance) may be presented to the AA in the form of written correspondence, web meetings or conference calls, photographs, etc. Compliance Monitoring Self-Audits The LSP/Applicant will ensure they have an internal process in place in order to monitor compliance, in years two and three, in between formal audits conducted by an AA. The interim Self-Audits must reflect the FSR requirements.  For TAPA FSR certifications issued by an IAB: The interim SelfAudit must be documented on the TAPA Audit Form and submitted to the IAB within 30 days of the anniversary date of the original certification.  For Self-Certifications: The interim Self-Audit must be documented on the TAPA Audit Form and submitted to TAPA within 30 days of the anniversary date of the original Self-Certification.



1. 審核跟進(jìn)

 

改進(jìn)措施/SCAR

 

如果在審核過程中發(fā)現(xiàn)不符合 FSR 標(biāo)準(zhǔn)，AA 將遞交安保改進(jìn)措施要求（SCAR）給相關(guān) LSP/申請(qǐng)人。 LSP/申請(qǐng)人應(yīng)在十（10）個(gè)工作日內(nèi)給予 AA 反饋，書面說明將采取的改進(jìn)措施及完成時(shí)間。SCAR 完成的日期可由 AA 和 LSP/申請(qǐng)人協(xié)商而定。但是除非 TAPA 區(qū)域豁免委員會(huì)同意豁免，否則改進(jìn)措施應(yīng)在 LSP/申請(qǐng)人收到通知后的六十（60）天內(nèi)完成。

無論在何種情況下，如有未完成的 SCAR，LSP/申請(qǐng)人都應(yīng)提交進(jìn)度更新/報(bào)告給 AA。無法在約定日期前完成的 SCAR，需要由 LSP/申請(qǐng)人的安保代表提交給 LSP/申請(qǐng)人的管理層。未完成的原因應(yīng)被記載，并與 AA 溝通。未完成 SCAR 的 LSP/申請(qǐng)人，將可能被扣留 TAPA 證書。如被扣留證書，LSP/ 申請(qǐng)人有權(quán)直接向 TAPA 進(jìn)行申訴。TAPA 應(yīng)該仲裁 LSP/申請(qǐng)人和 AA 之間的糾紛，并有權(quán)做出最終決議，雙方必須服從此解決方法。

注意：如要關(guān)閉 SCAR，AA 不需要對(duì)設(shè)施進(jìn)行重新審核。關(guān)閉 SCAR 的證據(jù)可以通過書面信件、網(wǎng)絡(luò)會(huì)議或電話會(huì)議、照片等方式呈遞給AA。

 

合規(guī)性監(jiān)督自我審核

LSP/申請(qǐng)人應(yīng)確保有一個(gè)內(nèi)部流程在第二年和第三年，即 AA 正式審核之間，進(jìn)行合規(guī)性監(jiān)督。中期自我審核須反映 FSR 的要求。

Ÿ 對(duì)于 IAB 發(fā)布的 TAPA FSR 認(rèn)證：中期自我審核必須記錄在 TAPA 審核表上，并在原始認(rèn)證屆滿一年之日起 30 日內(nèi)提交至 IAB。

Ÿ 對(duì)于自我認(rèn)證：中期自我審核必須記錄在 TAPA 審核表上，并在原始自我認(rèn)證屆滿一年之日起

30 日內(nèi)提交至 TAPA。

未能遵守將導(dǎo)致原始認(rèn)證暫停，直到正確完成中期自我審核。確定的時(shí)間差必須記錄在案，完成改進(jìn) 措施應(yīng)指定到期日，并在 60 日內(nèi)進(jìn)行追蹤直至關(guān)閉。


Failure to comply will result in suspension of the original certification until the interim Self-Audit is properly completed. Gaps identified must be documented, assigned a due date for completion of corrective action(s), and tracked to closure within 60 days. Table 2: Audit & Compliance Monitoring Schedule Action Frequency A B C Certification Audit (IAB/AA Certification Audit) Every three (3) years    LSP/Applicant Self-Certification Audit Every three (3) years  Self-Audits (interim compliance checks) Annually at 1st and 2nd Anniversary    LSP/Applicant Subcontractor Audit In accordance with BuyerLSP/Applicant contract    Buyer Visits to LSP/Applicant The Buyer and the LSP/Applicant recognize the importance of working in partnership to reduce risk within the supply chain. Both parties agree to schedule Buyer visits with reasonable notice; e.g., 10 business days, with scope and parameters mutually-agreed upon in advance and/or in accordance with the Buyer- LSP/Applicant contract. Loss investigations; i.e., thefts, damage, etc., shall be performed in accordance with the BuyerLSP/Applicant contract. TAPA Complaint Investigation and Resolution If TAPA receives a formal complaint concerning the performance of a certified LSP/Applicant, TAPA (subject to validation) may require that the LSP/Applicant contract for a re-audit at the LSP/Applicant expense. If the LSP/Applicant fails the audit, or refuses to comply with this process, their certificate may be withdrawn.




表 2：審核與合規(guī)性監(jiān)督日程表

 

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					頻率
				
        
			        		

				
        
					B
				
        
			        		

						
        
							認(rèn)證審核（IAB/AA 認(rèn)證審核）
						
        
							        		

						
        
							√
						
        
							        		

						
        
							√
						
        
							        		
								
        
								
        
									
										
        
											每三（3）年
										
        
									        		
 
									
        
										        		
 
										
        
									        		

												
        
													自我審核（中期合規(guī)性檢查）
												
        
													        		

												
        
													√
												
        
													        		

												
        
													√
												
        
													        		
														
        
														
        
															
																
        
																	按照買方與 LSP/申請(qǐng)人的合同
																
        
															        		

																
        
																	√